Services can improve personal functioning, promote self-determination, and enhance the well being of a person with a disability. Services improve education, employment, recreation, and the living environment of persons with disabilities.


    Each employee of Behavioral Services, Inc. must complete comprehensive training and education in order to meet the requirements set by the state of North Carolina and Medicaid.

    Community Living and Supports

    Community Living and Supports provides support for successful living with family and/or other natural supports in a private home and for community activities with family and/or friends.


    This service is individualized based on the individual's needs. It should be flexible to adapt to the individual's changing schedule and naturally occurring to match the person's typical day.


    Supported Employment

    Supported Employment provides assistance with choosing/matching and acquiring/finding a job for individuals ages 16 and older for whom competitive employment has not been achieved and/or has been interrupted or intermittent.


    Supported Employment services consist of paid employment for persons for whom competitive employment at or above the minimum wage is unlikely, and who, because of their disabilities, need intensive ongoing support to perform in a work setting.


    Supported Employment may be conducted in work sites in which persons without disabilities are employed. Supported Employment services include, but are not limited to, pre-job training/education, job shadowing, job interview skills.

    Community Networking

    Community Networking provides individualized day activities that support the individual's definition of a meaningful day in an integrated community setting with persons who are not disabled. This service is provided separate and apart from the individual's private residence, other residential living arrangement, and/or the home of a service provider.


    These services are intended to offer the individual the opportunity to develop meaningful community relationships with non-disabled individuals. Services are designed to promote maximum participation in community life while enabling the individual to increase or maintain their capacity for independence and develop social roles valued by non-disabled members of the community.

    Crisis Services

    Crisis Services is a tiered approach to support waiver individuals when crisis situations occur that present a threat to the individual's health and safety or the health and safety of others.


    Crisis Services is an immediate intervention available 24 hours per day, 7 days per week to support the person who is primarily responsible for the care of the individual.


    Crisis Services is provided as an alternative to institutional placement or psychiatric hospitalization.



    Respite provides periodic relief for the family or primary caregiver. These services may be provided in the participant's home or in an out-of-home setting.

    Supported Living

    Supported Living provides support for successful living in unlicensed residences owned or leased/rented by the individual participating in the NC Innovations Waiver.


    Supported Living provides direct assistance as needed with activities of daily living, household chores essential to the health and safety of the member, budget management, and attending appointments.

    B-3 Respite

    B-3 is a Non-Innovations funded service. It is typically for those on the waiting list for the Innovations Waiver.