• Our Team

    WE LOVE WHAT WE DO!

    Christi Kirkman, QP

    President

    Christi founded Behavioral Services, Inc. in 1997 and serves as the agency’s President. She is responsible for oversight of the day to day operations of the agency. She also ensures business is conducted in a manner that upholds both the mission and vision of Behavioral Services, Inc. It is her goal to not only meet, but also exceed all regulatory standards and to make certain that Behavioral Services Inc. is the preeminent provider of I-DD Services.

     

    Christi is committed to each of the families we serve. Please stop in and introduce yourself. If you ever have a problem or a need that is not met…this is the person to see!

    David Bumgarner, QP

    QA/QI Director/ Service Supervisor

    David is the Quality Assurance and Quality Improvement Director. He ensures all Policies and Procedures, Quality Improvement Plans, and other business related information is kept up to date. It is part of his duty to ensure the agency meets and maintains requirements of accreditation, Medicaid, and the managed care organizations.

     

    David is also a Service Supervisor. He monitors Habilitation Technicians in the field assuring services are provided per each client specific Individual Support Plan. He works closely with the families we serve to guarantee their service needs are met.

    Wendy Holcomb, QP

    Service Supervisor

    Wendy is one of the three Service Supervisors at Behavioral Services, Inc. She monitors Habilitation Technicians in the field assuring services are provided per each client specific Individual Support Plan. She assists in the accuracy of service implementation by participating in recruitment, screening, and supervision of staff once hired. She works closely with the families we serve to guarantee their needs are met. Habilitation Technicians will see Service Supervisors with any questions regarding goals, documentation, grievances, incident reporting, job performance, and overall job responsibilities. Wendy also completes payroll for the agency.

    Mary Raasch, QP

    Service Supervisor

    Mary is one of the three Service Supervisors at Behavioral Services, Inc. She monitors Habilitation Technicians in the field assuring services are provided per each client specific Individual Support Plan. She assists in the accuracy of service implementation by participating in recruitment, screening, and supervision of staff once hired. She works closely with the families we serve to guarantee their needs are met. Habilitation Technicians will see Service Supervisors with any questions regarding goals, documentation, grievances, incident reporting, job performance, and overall job responsibilities.

    Pam Padgett

    Human Resources/Training Director

    Pam is our Human Resource Director/Training Director. She completes all paperwork necessary for the hiring process and ensures employees' personnel files are accurate and up to date. She is responsible for developing and implementing agency-wide training. She verifies all staff are fully qualified and trained prior to providing services to our clients.

    Teresa Weaver

    Billing Manager/QA/QI

    Teresa oversees the billing process for the agency. Teresa is also part of the Quality Assurance/Quality Improvement team. She confirms all service documentation meets the rigorous standards of the Innovations Waiver and assists with auditing both personnel and client service records. Habilitation Tehnicians will see Teresa with any questions regarding documentation.

    Lauren Hester

    Scheduling/QA/QI

    Lauren is the agency’s Scheduler. She is responsible for the day to day scheduling for each family. Habilitation Technicians report to her with any questions or problems regarding schedules with a family, breakdown of services, client specific information, or days needed off. She reports the attitude, flexibility, and absentee rate of staff to supervisors. Lauren also assists the Quality Assurance/Quality Improvement team with internal auditing of client service records.